John M. Oakey & Son Funeral Home and Crematory

Reviews

• AB

  Alisha Byles

  Mar 23, 2026
  5.0
  I don’t even know where to begin other than this, death does not come with a handbook. When I first contacted John M. Oakey & Son Funeral Home, I was overwhelmed, scared, and completely unsure of what to do after receiving the call that my dad had passed. I didn’t know how any of this worked, what it would cost, or how I was even going to manage everything. From the very beginning, Jeff Wolfe and the entire team were kind, patient, and incredibly compassionate. Communication was clear and consistent, and everything was explained in a way that made an overwhelming situation feel just a little more manageable. They handled everything...paperwork, the cremation process, guidance through next steps, and did so with such care. At one point, I remember feeling like I was five years old again, not knowing what to do, and they met me in that moment with nothing but understanding. One moment that truly stayed with me was when they sent a photo of my dad’s tattoo with my name to help with identification. It wasn’t just helpful, it felt like a small, meaningful way to say goodbye when I couldn’t be there in person. What sets them apart is that they don’t treat you like a customer. They treat you like a human being going through something real. I also received a handwritten condolence note, which may seem small, but meant more than I can explain during this time. If you are going through something like this and feel scared or unsure, my advice is this: you can’t go backward, only forward and finding the right people makes all the difference. This team gives you those small moments of breathing room in the middle of something incredibly hard. I am truly grateful and would absolutely recommend them.
• HH

  HaRrY

  Nov 11, 2025
  5.0
  Today I happened to visit this place to attend the service of a family friend and pay the respects. I was very impressed. It is well kept building. Cleanliness was eye catching. On duty staff was very helpful and friendly. Plenty of parking and very accessible place.
• JF

  Jessica Funk

  Apr 26, 2025
  5.0
  My father and I had a wonderful experience with John M. Oakey & Son Funeral Home in planning my mother's funeral. I would highly recommend them to anyone looking for funeral services in the Salem area. I was very impressed with everyone I came into contact with throughout the experience. Each staff member was very caring. Jeff Wolfe was our main contact. He spent several hours meeting with us and helping us chose products. I never felt rushed. He was very compassionate and knowledgeable. He was also very responsive when I emailed him with a question or if I wanted to relay information to him. There is so much to take care of in planning the funeral, and he stayed on top of it all. The staff assisted us with every aspect of the funeral from filling out the death certificate, to writing the obituary, to picking out a casket, to creating a memorial video with pictures, and creating memorial folders. I was also pleased with the quality and variety of product choices they have from memorial folders to caskets. We held the viewing at Oakey's and they have beautiful space. Their embalming staff did a wonderful job. Mom looked lovely. They had a great team on the day of the funeral to assist at the church and cemetery. They made sure the day was successful. My dad kept saying that he wanted a funeral that Mom would be proud of, and John M. Oakey & Son made sure that happened.
• CH

  Cindy Hudson

  Sep 19, 2024
  5.0
  I can not express the gratitude I have for Jonathan and his staff. When we had our meeting with him after losing my husband, he was very sympathetic to our loss. He carefully listened to what are wishes were. He had such compassion with us even though he sees this so much. He didn't rush us in our decision or choices. He didn't try to take advantage of our grief like so many others would have. He went above and beyond of his duties. My family and myself are forever greatful for the kindness and support you andvyour staff have given us through the most difficult time in our Families lives. I highly recommend them for when the time comes that you need their services.
• AH

  Alicia Herron

  Sep 18, 2024
  5.0
  They were the most compassionate, sweetest people that helped out and were so attentive to our needs and made sure everything was just perfect for honor our father in law! I couldn’t have found a better place to feel so comfortable at our time of grief! Thank you!

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