Comfort. Easy elegance. Irresistible cuisine. Friends and family. These are the elements that make a person feel at home, and they are the very essence of everyday senior living at The Harmony Collection at Roanoke - Independent Living. Located in Roanoke, Virginia, our senior living community offers spacious apartments and a rich menu of services and amenities, perfect for those who are ready to expand their horizons. Our community is also conveniently located in the heart of the Blue Ridge Mountains with quick access to the Blue Ridge Parkway.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.