The Crossroads at Bon Air

Reviews

• LH

  Lauren Hughes

  Feb 25, 2026
  5.0
  My mother moved in 5 months ago and she has been so happy there. Every single staff member, from the person who welcomes you at the door, to the care staff, to the maintenance staff, has been so kind and helpful to my mom and our whole family. Executive leadership is responsive and helpful. They have a ton of activities available each day. The in-house physical therapy has been a game changer for my mom's mobility. I can tell that they take the health and happiness of every resident very seriously. We have been very happy with the decision to move in.
• EC

  Elizabeth Corriveau

  Oct 31, 2025
  5.0
  We cannot even begin to express how phenomenal the Crossroads At Bon Air is as a community. If you are looking at options for your parents, look no further than CABA!. My father was a resident in the memory care side and he received the utmost in care. Tony, Joyce, and their entire amazing team were professional, caring, kind, loving, and they provided such a peaceful environment for him and all memory care residents. We are so very fortunate that my mother now lives in this community, and she has experienced the same joy, love, welcoming environment, professionalism, and friendly attitude from the entire staff. CABA is first class all the way!
• TH

  Tim Hayes

  Mar 23, 2020
  5.0
  I have been very fortunate to have worked with the staff at CABA and some of their residents for almost 2 years. I would like to give an account of an experience I had right before Christmas this past year, that was extremely impactful to me. We worked with a resident that was on their way back from the hospital, She had already been dealing with a serious illness that unfortunately didn't have a good prognosis. However, she was steadfast that she wanted to get back to her home, which was at the Crossings at Bon Air. When the ambulance brought her in, part of the doctors orders were that she would be on oxygen. It had not yet arrived. They had no choice but to take her back to the hospital if it wasn't available. Amanda, who is part of the team at CABA, jumped into action. Within minutes, she was able to obtain the necessary oxygen and supplies that were needed. It was amazing really. And way beyond what I've ever seen in this situation. Typically the resident would have had to have been transferred back to the hospital. Once she was made comfortable at home... was when the real magic started.... The apartment had several people in it. Among them were the resident, a family member, myself, one of our caregivers, and....Amanda. She gave comfort to her...and asked if she could sing a song. She chose Silent Night. Amanda sung it beautifully... and the resident was so at ease... There was not a dry eye in the room. It was truly amazing to have been witness to it. It was Powerful the level of genuineness, and positive impact it had on all of us. Great people work there, and they really care. That's exactly what I would want for my loved ones.
• MB

  Melissa Boinest

  Jan 31, 2020
  5.0
  When working for a personal care group I was in this community many many times and they were so kind. Very clean, upbeat and happy home for seniors!