This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living Facility
Welcome to Discovery Village At The West End, a world-class senior living community located in Richmond, VA. Our conveniently located campus features a variety of senior living options so that we can provide unmatched service to our residents.Our state-of-the-art community features senior independent living, assisted living, memory care, and respite care. At Discovery Village At The West End, you’ll find resort-style amenities in a beautiful, comfortable setting. Our unique approach to retirement living involves offering the care, services, and activities that residents need now or may need in the future all in one place.
Location
Discovery Village At the West End
9801 Harmony Wds Wy, Richmond, VA
23233, United States
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.