This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living FacilitySenior Citizen Center
Welcome to Commonwealth Senior Living at the Ballentine. This community has a rich tradition of supporting seniors with respect and loving care since 1896. Both the historic building with its 19th century touches along with our loving team, offer a southern charm that’s unique to the area. For complete peace of mind for our residents and their families, our caregivers are on site 24-hours a day and ready to provide support and assistance at a moment’s notice. From helping our residents with activities of daily living, such as getting dressed or taking a shower, we are here to make life easier, safer and more enjoyable.
Proudly recognized as 2022-2023 Best Assisted Living by U.S. News & World Report.
Location
Commonwealth Senior Living at the Ballentine
7211 Granby Street, Norfolk, VA
23505, United States
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.