This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
At Watercrest Richmond, you'll find a luxurious residence to call your own and delivery of care as unique as our resort style service. Our comfortably classy assisted living and memory care community design welcomes you with a stunning promenade, fireplace, our signature water wall, greenhouse, salon & spa, grand balconies, and Southern style outdoor living spaces. Our memory care program enlivens the senses creating unique opportunities to create meaningful connections. Replace uncertainty, worries and fears for an engaging lifestyle filled with outstanding dining, unsurpassed personal care, and solutions for your unique concerns at this exceptional senior living community.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.