Arden Courts - a ProMedica Memory Care Community is located adjacent to St. Francis Medical Center and is 100% dedicated to dementia care. Our over 25 years of experience were used to develop our programs, environment and other facets of Arden Courts to meet the very specific needs of our residents. The synergy between our purposely-built design and philosophy of care are the foundations behind what makes Arden Courts special. Arden Courts has the expertise and experience to simplify and enhance your loved one’s life and help you find the peace-of-mind you deserve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.