Stratford Rehabilitation strives to promote a family atmosphere and lifelong friendships within our community. We do this through programs such as our volunteer program, which is designed to help meet the emotional and spiritual needs of our patients.
At Stratford, our team of professionals works together to provide the highest level of care to ensure that the whole person is cared for from the moment he or she enters our community. Our services include rehabilitation, skilled nursing and long-term care. Unlike other senior nursing homes, we believe that meaningful social connections will enhance the senior rehabilitation process. We offer quality care based on our commitment to fulfilling the needs of each of our patients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.