Staff Performance
The office staff, particularly Kathy and Erin, received high praise for their friendliness, responsiveness, and willingness to help residents.
Maintenance Issues
While many reviews highlighted quick maintenance responses, several customers reported ongoing issues with maintenance quality and unresolved problems.
Community Atmosphere
Residents appreciated the community events and the overall friendly atmosphere, contributing to a sense of belonging.
Safety Concerns
Some reviews raised concerns about safety, including vehicle break-ins and inadequate responses to maintenance requests related to security.
Value for Price
Several customers felt that the rent was high compared to the quality of the apartments and maintenance services.