Customers consistently praised the staff for their kindness, empathy, and support during difficult times.
Professionalism
The team was noted for their professionalism, efficiency, and clear communication throughout the cremation process.
Follow-Up Care
Many reviews highlighted the thoughtful follow-up from the staff, checking in on families after services were completed.
Transparency
Several customers appreciated the transparent pricing and lack of pressure to purchase additional services.
Areas for Improvement
Some feedback indicated issues with communication and service delivery, particularly regarding timeliness and clarity of information.
GP
Gary dela Pena
2 days ago
5.0
When my father recently died, we had to arrange everything for the first time. After researching from a list provided by the hospital we settled on DCSV. We were not wrong with our choice. DCSV provided great customer service, especially Kip, they were prompt and patient in answering all our questions and very considerate when we had to postpone our identification. Their prices are transparent and reasonable and they did not try to up-sell anything.
JM
Julianna Mays
Dec 12, 2025
5.0
From the kindness of Mark who transported my mother to the funeral home to the help of Lisa and Muriel with the obit, my family has been blessed. We thank the Lord for this evidence of His grace in helping us choose this company.
MV
Mira Joy Vivant
Dec 9, 2025
5.0
Excellent service, kind and compassionate people.
JS
Jack Spirakes
Dec 8, 2025
5.0
The team at Direct Cremation Services of Virginia met all of my family’s needs with the utmost professionalism and care. There was no sales pressure of any kind. They truly want to be a helpful resource to the customer—both before and during one of life’s most difficult times. Direct Cremation Services of Virginia earned my complete trust. Consider letting them do the same for you.
MN
Mark Neighbors
Oct 26, 2025
5.0
The service recently rendered to my family by the Direct Cremation staff was exceptional in every respect. Led by Lisa, the staff made sure all my questions were answered quickly and correctly. The entire process was clear cut, refreshingly unbureaucratic, and above all honest, courteous and deeply sympathetic at a time of great sadness and loss. They were immensely professional and efficient, earning my deepest respect and appreciation. I commend them highly.
Frequently Asked Questions About Direct Cremation Services of Virginia
What services does Direct Cremation Services of Virginia provide?
They provide trusted and affordable funeral and cremation services in Virginia.
Where is Direct Cremation Services of Virginia located?
They are located at 4425 Brookfield Corporate Drive, Suite 100, Chantilly, VA 20151, US.
What are the business hours of Direct Cremation Services of Virginia?
The facility is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I contact Direct Cremation Services of Virginia by phone or email?
You can call them at +1 703-584-4927 or email bill@dcsva.com for inquiries.
Is Direct Cremation Services of Virginia wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
Which areas does Direct Cremation Services of Virginia serve?
They serve several areas including Fairfax, Frederick County, Clarke County, Loudoun County, and more across Virginia.
Are there any gyms or fitness centers near Direct Cremation Services of Virginia?
Yes, nearby gyms include BFitness, Virginia Martial Arts Academy, and Cheng Ming USA - VA, offering various fitness and martial arts options.
What dining options are available near Direct Cremation Services of Virginia?
Nearby restaurants include Korean and Chinese dining at Ko Hyang House and Kohyang, as well as Expo Cafe and Grill offering burgers and delicatessen items.
Are there any automotive services near Direct Cremation Services of Virginia?
Yes, automotive repair and parts services like Interstate Batteries, MG Auto, and welly auto repair are located nearby.
How can the nearby community services benefit customers visiting Direct Cremation Services of Virginia?
Nearby services like Afghan Youth Relief Foundation and Medic Response Health & Safety provide community support and first aid training which may be helpful for visitors.