JG
Jeff Gembarowicz
3 days ago
Everyone who I dealt with was very knowledgeable and kind. They made the whole process very easy on me and my family.
AC
Andrea Castanon
Apr 26, 2026
Although the staff who picked up my grandmother were very kind, and we received helpful assistance with paperwork needed for international travel (which we greatly appreciated), some important details were not handled carefully.
We clearly requested multiple times that she be cremated with her rosary, yet when picking up her urn, we were asked if we wanted the rosary returned or discarded, which was confusing and concerning. Most disappointing was that her name was misspelled on her temporary urn, despite us clearly explaining from the start that her name is Cristina with no “H.”
These details matter deeply to families, and greater attention to accuracy and care is needed.
FM
Frank McDonald
Apr 1, 2026
DO NOT TRUST THESE PEOPLE.!!!
RJ
Rob Jenkins
Mar 21, 2026
Robert, Lisa, and the whole team were great to work with. They made the whole process much easier than anticipated!
JA
Jason Algarin
Feb 26, 2026
I would like to personally thank the entire staff at Direct Cremation, and for guiding us and supporting us throughout this difficult time in our lives. Your empathy and compassion was truly felt by all of us. Thank you and God bless!