Small World Child Care of West Jordan

Reviews

• MM

  Monica Moore

  Jul 5, 2019
  1.0
  This is a joke of a school This is the "required" 2 week notice I had to submit to withdraw my daughter after explaining I wanted short term care (a week or 2 tops, until SoJo had an opening). The following CLEARLY outlines my frustrations, as well as an overview of their staff professionalism (or lack thereof). Not to mention, their level of care given to children who attend. Hello, It has come to my attention that their is a 2 week notice needed in order to withdraw my daughter from your center. Let me start off by saying this is the most unusual, unprofessional, and inconsistent environment that I've ever experienced.( I've been in early education for 8 years.) You and your staff have failed to be helpful in any way possible, except the for gain of money. Instead of true care which is what you are there for. When I called in on Thursday about an opening I was told there wasn't one, but was told to come in on Friday to put my daughter in the waiting list. On Friday, (driving 12 miles) when my family came in to do so, I was asked who I spoke with and what was said regarding my daughter attending... which let me know you all are a joke of communicating with each other, especially if all slots were full. That same day miraculously after doing a tour there was a spot open for my daughter to attend. During my tour I expressed my need for this to be short term due to my other daughter being in a different school in my location. (South Jordan, which, according to your assistant director, was out of your area of transportation... and we immediately let her know we would DEFINITELY be short term with plans to move her with her sister who already had placement in South Jordan) I paid my 25 dollars for her registration and was given a packet. And honestly I felt that should've been the time for the assistant director to let me know I needed to pay attention to that part, since I CLEARLY mentioned I was SHORT TERM! Instead you took my money and let it be. So with that being said, though my daughter has only been there for 7 days, those 7 days has been hard, period. I question your staff care for my daughter because she would cry every day coming in, and she has been in daycares since she was 12 weeks old and never happened, ever. I question your staff care because it even smelt like horse s*** walking into your center every single day. Every...day. literally. Every...day. Though I've spoken to you in person, you neglected once again to refer to your ridiculous terms that you want to say that I've initialed. Which i did, understanding that I've already spoke to your staff about the short term. Now I'm obligated to pay the remainder weeks of her not being in your care. This is completely disgusting. And with that being said, for your notes and mine, my 2 weeks was told to you, as well as your assistant upon paying. But, for your records, this email to you serves as an official written 2 week notice, as you request. We won't be coming back into your center again. She didnt have her 2 backup outfits in her named cubby, or her bag which her items were brought in, so you can accept them both as donations for other children. Please respond to this email with an address to send any ADDITIONAL payments you are requiring for our 7 day stay at your facility.
• CM

  Charity Murphy

  Jul 22, 2018
  5.0
  My daughter loves going to Small World. They offer dance which she has attended and now does the swim lessons they offer in the summer. I feel comfortable in leaving my child there while I'm at work they have security cameras and you have to have a code to get in the building. The directors are awesome as well.
• CW

  Ciara Webster

  Sep 5, 2014
  5.0
  We love Small World!
• QT

  Quan Tran

  Dec 17, 2012
  2.0
  I have sent two kids to Small World daycare at West Jordan location from summer 2012 to Dec 2012. One is 4-5 and the other two. It is on the way to my work so it is convenient and price is competitive.After 2 months, I took my elder daughter out of school with reasons:1. They do not have a good quality environment for learning2. There are violence and teacher fail to protect kidsHere are some of my experience at small world:a. One time, I came to the playground and some teacher stand in the shade (hot in summer) while one boy bully and scream at a girl and she just scare and cry out while teachers did not know or they get used to it and ignore ... ?b. One time, I drop off my elder daughter and hear the teacher scream at her student literally very loud that I never experience before. Maybe, some of her kids drive her crazy and she lost her control. Is this a good and professional way to teach kids ...?c. One day, there is a boy just throw a rock to my daughter and I take her out of that school. That is a story for my elder daughter. Here is the story for the younger one. I feel the teachers work hard and see the foods are good so I still keep her at this school. I have respect and like the teachers so I still want to keep her at small world. However, she got bites , scratch and other violence from other boys outside playground. The teachers told me that she play with some toy then a boy come and ask and just bite to get the toy. I have talked to the director and hope that is improved, but things did not change and my daughter got one more bite and last time she got scratch close to the eye so my wife decide to take her out of school immediately. During this time, I also know that some other kids also got hurt (mostly girls)Now I learn the safety of our children is the most important. I cannot save sometime or money to send my children to somewhere with bully and violence or did not get a good quality of education and environment. Our children deserve a good quality of education where they can play, learn and grow safe and happy. My kids are scared to come back to small world especially the younger one to school.I have talked to the director a few time about this directly, but she keep saying that everything has been good and young kids bite, fight etc which are normal and so on rather than take it seriously. It sounds like that is not a big deal to her. However, that is absolutely a big deal to us and I am glad that I take them out quick enough before things getting worse ... Thanks for reading our experience and stories.

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