The staff and volunteers are consistently praised for their friendliness, knowledge, and willingness to assist customers in their genealogy research.
Resources and Facilities
The library offers a vast array of resources, including databases, historical records, and modern technology, making it a valuable place for genealogy research.
Customer Experience
Many customers report positive experiences, highlighting the welcoming atmosphere and the engaging activities available for all ages.
Accessibility
The facility is noted for being clean, well-organized, and accessible, with free services that enhance the overall experience.
Software Limitations
Some feedback indicates that the software used for genealogy research has limitations, particularly with non-English characters, which could hinder certain users.
TG
Trella Gillespie
2 days ago
5.0
This place was so awesome! I learned so much in such a short visit. All of the staff were incredibly helpful, polite and patient. It was so awesome to see so many people specialize in different languages and cultures! Unfortunately I forgot the name of the lady who helped me, I know she was a sweet little polish lady and she sat with us for hours and helps us find so much! She translated documents from both Poland and Russia for us. We ended up staying until closing time. They printed a giant sheet of everything we learned about our family and gave it to us to take home. They also told us about the app, I really like the app and use it quite often
LB
Loren Brunken
Nov 13, 2025
5.0
I love this place and always feel so welcomed by everyone. A great community space for learning our ancestry ❣️
JK
Jared King
Oct 23, 2025
5.0
I had a great experience working with Heidi and Lisa. Their level of knowledge and skill was really impressive. They’re truly there just for “the love of the game”. I can’t think of a free service that delivers more. Great service delivered by great people. If you’re interested in researching your genealogy, then don’t miss the Family Research Library.
SC
Spencer Carter
Oct 22, 2025
1.0
Awful experience. I went in with all of the info needed to find a particular record. I got passed around to so many different people , some of which seemed to know even less than I did about how to use microfilm and navigating the equipment. They were old, couldn't hear, and not patient. I walked away empty handed and frustrated.
LP
Laura Price
Oct 14, 2025
5.0
My Mom and I recently visited the FamilySearch Center in Salt Lake City, and I have to say, this place is an absolute gem for anyone interested in genealogy or uncovering their ancestry. From the moment we walked in, the staff made us feel incredibly welcome—warm smiles, genuine enthusiasm, and no question was too small or too big for them to tackle.
The resources here are mind-blowing: vast databases, historical records, microfilms, and even helpful tools for beginners like me. I was blown away by how organized and accessible everything is. A special shout-out to Collette Hokanson and Mark Woolsey for their generous help—they went above and beyond, patiently guiding us through searches and sharing tips that unlocked some fascinating family history we never knew about.
If you’ve always wanted to dive into your roots or just explore genealogy for fun, do yourself a favor and stop by. It’s free, inspiring, and the friendly vibe makes it feel like a community hub rather than a stuffy library.
Highly recommend—5 stars all the way!
Frequently Asked Questions About FamilySearch center
What are the operating hours of the FamilySearch center?
The FamilySearch center is open Monday, Friday, and Saturday from 9:00 AM to 6:00 PM, and Tuesday through Thursday from 9:00 AM to 8:00 PM. It is closed on Sundays.
Where is the FamilySearch center located?
The FamilySearch center is located at 35 North West Temple, Salt Lake City, UT 84150, USA.
Is the FamilySearch center wheelchair accessible?
Yes, the FamilySearch center has a wheelchair accessible entrance.
How can I contact the FamilySearch center?
You can contact the FamilySearch center by phone at +1 801-240-6996 or by email at support@familysearch.org.
Does the FamilySearch center have an official website?
Yes, you can visit the FamilySearch center's website at https://www.familysearch.org/en/library/ for more information.
What categories or services does the FamilySearch center offer?
The FamilySearch center is affiliated with The Church of Jesus Christ of Latter-day Saints and operates as a non-profit organization, genealogist service, community center, library, and religious organization.
Are there any historical landmarks near the FamilySearch center I can visit?
Yes, nearby historical landmarks include the Deuel Log Cabin, Pioneer Log Home, Church History Museum, and the Salt Lake City Tabernacle, which are all great to visit before or after your FamilySearch center visit.
What nearby transportation options can help me reach the FamilySearch center?
The TRAX Temple Square light rail station is nearby and can be used for convenient public transit to the FamilySearch center.
Are there dining options close to the FamilySearch center?
Yes, JB's Restaurant and Benihana, which serve American and Pan-Asian cuisines respectively, are located near the FamilySearch center and can be good choices for dining.
Where can I stay if I need accommodation near the FamilySearch center?
Salt Lake Plaza hotel is located nearby and offers accommodation close to the FamilySearch center.