FamilySearch center

4.9
520 reviews

About

Non-Profit OrganizationGenealogistCommunity Center

Details

  • Wheelchair accessible entranceAvailable

Location

FamilySearch center
35 North West Temple, Salt Lake City, UT
84150, United States

Hours

Reviews

4.9
520 reviews
5 stars
486
4 stars
22
3 stars
2
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

The staff and volunteers are consistently praised for their friendliness, knowledge, and willingness to assist customers in their genealogy research.

Resources and Facilities

The library offers a vast array of resources, including databases, historical records, and modern technology, making it a valuable place for genealogy research.

Customer Experience

Many customers report positive experiences, highlighting the welcoming atmosphere and the engaging activities available for all ages.

Accessibility

The facility is noted for being clean, well-organized, and accessible, with free services that enhance the overall experience.

Software Limitations

Some feedback indicates that the software used for genealogy research has limitations, particularly with non-English characters, which could hinder certain users.
  • TG
    Trella Gillespie
    2 days ago
    5.0
    This place was so awesome! I learned so much in such a short visit. All of the staff were incredibly helpful, polite and patient. It was so awesome to see so many people specialize in different languages and cultures! Unfortunately I forgot the name of the lady who helped me, I know she was a sweet little polish lady and she sat with us for hours and helps us find so much! She translated documents from both Poland and Russia for us. We ended up staying until closing time. They printed a giant sheet of everything we learned about our family and gave it to us to take home. They also told us about the app, I really like the app and use it quite often
  • LB
    Loren Brunken
    Nov 13, 2025
    5.0
    I love this place and always feel so welcomed by everyone. A great community space for learning our ancestry ❣️
  • JK
    Jared King
    Oct 23, 2025
    5.0
    I had a great experience working with Heidi and Lisa. Their level of knowledge and skill was really impressive. They’re truly there just for “the love of the game”. I can’t think of a free service that delivers more. Great service delivered by great people. If you’re interested in researching your genealogy, then don’t miss the Family Research Library.
  • SC
    Spencer Carter
    Oct 22, 2025
    1.0
    Awful experience. I went in with all of the info needed to find a particular record. I got passed around to so many different people , some of which seemed to know even less than I did about how to use microfilm and navigating the equipment. They were old, couldn't hear, and not patient. I walked away empty handed and frustrated.
  • LP
    Laura Price
    Oct 14, 2025
    5.0
    My Mom and I recently visited the FamilySearch Center in Salt Lake City, and I have to say, this place is an absolute gem for anyone interested in genealogy or uncovering their ancestry. From the moment we walked in, the staff made us feel incredibly welcome—warm smiles, genuine enthusiasm, and no question was too small or too big for them to tackle. The resources here are mind-blowing: vast databases, historical records, microfilms, and even helpful tools for beginners like me. I was blown away by how organized and accessible everything is. A special shout-out to Collette Hokanson and Mark Woolsey for their generous help—they went above and beyond, patiently guiding us through searches and sharing tips that unlocked some fascinating family history we never knew about. If you’ve always wanted to dive into your roots or just explore genealogy for fun, do yourself a favor and stop by. It’s free, inspiring, and the friendly vibe makes it feel like a community hub rather than a stuffy library. Highly recommend—5 stars all the way!

Frequently Asked Questions About FamilySearch center

What are the operating hours of the FamilySearch center?

The FamilySearch center is open Monday, Friday, and Saturday from 9:00 AM to 6:00 PM, and Tuesday through Thursday from 9:00 AM to 8:00 PM. It is closed on Sundays.

Where is the FamilySearch center located?

The FamilySearch center is located at 35 North West Temple, Salt Lake City, UT 84150, USA.