Chancellor Gardens

Reviews

• HB

  hailey benton

  Mar 27, 2026
  5.0
  Emily and Ellie are amazing at what they do, its very clear that they love what they do and are here to help your loved ones find a great place! Bree the Director of Nursing is amazing at what she does and is so great with the residents! Ryan the executive director has a great heart and leads a fantastic team and is so involved with the Residents!
• RB

  Robert Brown

  Mar 24, 2026
  5.0
  Beautiful community, but the best part is the caring personnel.
• TL

  Trish Lester

  Mar 6, 2026
  1.0
  Chancellor Gardens was “home”. It was going to be the last home for my mother who came to Chancellor and who was nursed back to health after a stroke, family loss, home loss, and was well taken care of. She adapted well, became strong, and she made friends, we all did. The staff was attentive and loving, and truly became family. ;) We are so grateful for that time we had. Until things changed… everything changed. Top leadership left and created a huge hole. The best caregivers left and the exodus seemed to continue until it felt like a complete turnover. I can now see that was the beginning of the end. Communication lacked. We didn’t seem to know hardly anyone anymore. The feel of Chancellor changed - not in a better way. Then the bomb dropped. The parent company decided to evict all residents with any State funding. Dozens of residents were then left to find other places to live. They were no longer wanted. How does anyone feel it’s ok to uproot the elderly and tell them they’re not as important as the almighty dollar. All other assisted locations we talked to were in just as much disbelief as the families, and thankfully many open arms greeted these seniors, welcoming them to a new home. However, going through major transitions at their age have led to medical and emotional incidents. One of the saddest experiences we had was as we packed up Mom, there were very few “goodbyes” or “sorry to see you gos”. After almost 3 years as a resident, we were blown away by the callousness we all experienced. I would have recommended Chancellor Gardens 3 years ago, but unfortunately I cannot recommend a place that says they care, but doesn’t show it. Lip service isn’t enough. I’m sorry to have leave a negative review, but it needs to be said. I wish we would have believed them when they said they care about families and the elderly - they just don’t. It’s the money they care about. It’s been crushing to see the effects on Mom because of the move and how it all went down, but I’m hopeful Moms new residence will show what real caring looks like. So far so good! Goodbye Chancellor Gardens- I’m sorry to see the old one go.
• BR

  Blane Roskelley

  Feb 28, 2026
  5.0
  I love that my sister can live there. The employees friendly and helpful. Thank you for your service.
• KN

  Kenneth Naegle

  Feb 19, 2026
  4.0
  Covered details Great clean facility