Kanawha Place in Charleston, West Virginia offers small town charm with big city renovations. With exceptional assisted living, respite care, and short-term care services, this community prioritizes comfort and care while enriching your spirit with a host of volunteers, entertainment and 24/7 onsite medical help. Family-like support and encouragement is the norm with just 55 residents making each interaction personal. The thriving, family-oriented arts culture of Charleston, as well as a bounty of greenery naturally makes Kanawha Place a sophisticated yet refreshing home for seniors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.