This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement Community
Set in the heart of Wisconsin, The Waterford at West Bend offers assisted living and memory care in a peaceful, residential setting. Our experienced team takes a personalized approach to care, helping residents enjoy their independence while receiving the support they need.
With spacious apartments, life-enriching programs, and a welcoming community atmosphere, residents find joy in everyday moments. Our memory care neighborhood offers a secure, nurturing space with structured routines and compassionate engagement. At West Bend, comfort, care, and connection are always top priorities.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.