Wellington Place at Whiting

Reviews

• TD

  Timothy G. Duffy

  Sep 9, 2024
  5.0
  A very nice facility with a caring staff and good meals
• DL

  Daniel L

  Feb 5, 2024
  5.0
  My mother has been a resident at Wellington Place for 5 months, and I have many good things to say about this experience. The residence is very cozy, clean, and homey. I have found the staff always friendly, caring, and accommodating, including during mealtime. The food is very good! It's like one big family here, and I have come to know almost everyone by name. I'm confident that Wellington Place is the best place facility for my mother, at this time in her life. Thank you. I was in town visiting every day for the past week and I stand by everything I said 2 months ago and I want to add 3 things that impressed me. Catheter care: I observed staff coming in every day after lunch and emptying and recording the output. On two evenings, staff correctly resolved issues regarding whether the catheter was working or not. The first time they determined that the catheter wasn't functioning correctly and promptly had it changed. The second time, the catheter was functioning, while my mom thought it wasn't. Staff thought it was due to a cramp and they correctly assessed the situation again. Secondly, I was impressed on how well they handled a power outage on 4-11 in the evening around resident bedtime. I was there earlier that day when they had a fire drill. They also reviewed tornado procedures at that time. Thinking they might be without lights as I was staying just a few blocks away, I was sure I didn't need to come in because they showed much competence in the drills and also in the interactions we've had. The next day when at my mom's table, residents appeared unphased by the emergency. They said staff communicated and instructed them. One woman nonchalantly got out a flashlight and continued reading until power returned. Thirdly, when my mom asked to be taken for a walk after dinner, the aides assisted with that right away. It takes two aides. The aides were enthusiastic and cheered her on to walk with youthful vigor that my mom is apparently quite responsive to. I am grateful to Wellington for helping restore my Mom's health. She is able to walk again after a fall that immobilized her for weeks. It is a place my family has convened and reunited.
• SM

  shannon moore

  Jun 29, 2021
  5.0
  Mom was moved to Wellington Place at Whiting from a different assisted living facility due to declining care. Kristan was so helpful in providing information about Wellington and what they had to offer. Mom’s transition was not easy at first but the staff at Wellington was very caring. Mom settled in and received excellent care and had a room that overlooked green grass. She was very comfortable there during her stay. The staff was very attentive and met her needs. Great activities and entertainment were offered each week. Management provided excellent communication and guided us through the process when it was time to put Mom under Hospice care. Our family will be forever grateful for the care she received.
• JB

  Jackie Bienek

  Mar 28, 2021
  5.0
  Anyone reading these reviews knows how difficult it is when you come to the point where you are contemplating assisted living for a loved one. I moved both of my parents into Wellington Place in January 2015 and they stayed there for the remainder of their lives. Words cannot express how grateful I am for the care and caring that they received from staff. It was obvious that the staff genuinely enjoyed my parents, which was not always easy in my opinion! My mother had dementia and she was beyond challenging at times. I was so impressed with the flexibility and creativity that was employed to help both of my parents remain safe and comfortable. I was also impressed with the effort that staff put into finding new and fun activities and parties for residents and their families. And pre-Covid, these folks go all out to throw some great theme and holiday parties! The facility itself is well maintained and always clean. There were some very nice updates during the time my parents lived there. We all hear the stories about under-staffed care facilities and frequent staff turn-over. I was a very frequent visitor and in my experience, staff were very responsive to resident's needs. I have also observed that Wellington Place has very good staff retention. That alone tells you a lot about the work environment and the administration. Throughout this review, I have referred to the employees as staff. That is an inaccurate characterization. They are caregivers in the true sense of the word! I am so happy and so grateful that my parents and I became part of the Wellington family. When people ask me for recommendations for assisted living facilities, Wellington Place always tops my list.