Appointments –
• Tuesdays from 0730-1500 hours
• Thursdays from 0730-1500 hours
• If you have multiple dependents that need cards/updates, schedule appointments for each.
• We WILL NOT be able to accept walk-ins during appointment times and customers will be advised to schedule an appointment or return during walk-in hours.
• Emergency PIN resets WILL BE authorized and taken around customers with scheduled appointments.
Walk-in Services –
• Mondays, Wednesdays, and Fridays ONLY from 0800-1500.
• Walk-ins are on a first come, first serve basis. Extended wait times are expected during walk-in hours with a chance of no service. It's best to schedule an appointment to avoid extended wait times
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.