South Milwaukee KinderCare

Reviews

• AB

  ashley braun

  Jun 22, 2026
  1.0
  My experience with KinderCare in South Milwaukee was extremely disappointing and concerning. Throughout my time there, I encountered constant miscommunication from management. It seemed like every director had different information, different expectations, and different explanations for situations. No one appeared to be on the same page, which made it very difficult to trust that my children were receiving consistent care. One of my biggest concerns was the professionalism of both staff and management. I received phone calls that were inappropriate, hostile, and completely unacceptable for a childcare setting. Rather than working collaboratively to address concerns, communication often felt rude, aggressive, and unprofessional. I was also concerned about the level of supervision provided to the children. On multiple occasions, staff appeared distracted by their phones instead of actively engaging with or monitoring the children. There seemed to be very little structured curriculum, positive redirection, or active involvement from teachers while children were in their care. The most alarming incident occurred when I was called to pick up my son because the center claimed they could no longer accommodate him due to behavioral concerns. When I arrived, I found him separated from the rest of the group. While outside, the staff member assigned to supervise him appeared to be focused on her phone rather than watching him, and my son had climbed to the top of a tall fence before I intervened. When I questioned why my child had been singled out and asked to speak with a director, the interaction became confrontational. Instead of addressing my concerns professionally, I felt dismissed and treated with hostility. The situation escalated unnecessarily, and I left feeling that my concerns as a parent were ignored. To make matters worse, my children were immediately removed from care despite tuition assistance funds having just been paid to the center. Rather than attempting to resolve the situation or discuss next steps, I felt pushed out without any meaningful effort to address what had happened. Parents trust childcare providers with the safety, development, and well-being of their children. Unfortunately, my experience at this location left me with serious concerns regarding professionalism, communication, supervision, and overall management. I would highly recommend that parents look into other childcare centers before choosing this KinderCare location. There are much better options available in the area that provide a safer, more professional, and more nurturing environment for children. After leaving KinderCare, my boys enrolled at The Learning Experience in Oak Creek, which is only about eight minutes away. The tuition is very comparable to what we were paying at KinderCare, but the quality of care has been night and day. Since starting there, none of the behavioral concerns that KinderCare repeatedly claimed my children had have been an issue. The teachers and staff at The Learning Experience have explained that many behaviors can be improved through proper supervision, consistency, engagement, and positive redirection rather than labeling children as problems. The difference between the two centers has been remarkable. My children are thriving, learning, and receiving the attention and guidance they need. The staff communicate professionally, genuinely care about the children’s development, and create a positive environment where children can be successful. From one parent to another, if you are looking for a childcare center that truly cares about your child’s well-being, growth, and development, I strongly encourage you to check out The Learning Experience in Oak Creek. Our experience there has been everything we hoped for in a childcare provider.
• JC

  Jeanette Cosmetics

  Mar 18, 2026
  1.0
  I would not recommend. The director Kristina has the ugliest attitude and speaks with such disrespect to parents The 2 year olds new teacher with glass has a nasty attitude and mouth. She argues with parents. Ms.Elianna be on her phone and they do not teach.
• NK

  Nikki kingery

  Oct 31, 2024
  1.0
  Let me just start off by saying this is the most unprofessional place of business I have ever dealt with. My brother died unexpectedly and I took placement of his 5 year old daughter this year . I went to this daycare for help I wasn’t sure what steps to take for getting payment assistance for my niece seeing as that her dad just died and I needed to work to pay for the $6000 funeral . Kindercare told me I apply for state funding for the childcare and assured me everything would work out . They told me just send her here while your sorting it all out and the state WILL PAY ALL BACK PAY, she says trust me I know how this all goes. I trusted her I haven’t ever had to deal with this before and My kids are 23 and 24. Well the state did not pay all the back pay . They paid everything but 10 Days and now they sent me a $1000 bill for back pay and sent it to collections! I’m calling the better business bureau next : I would have NOT sent her if the director hadn’t instructed me to do so and told me it would all be paid for . Super unprofessional of her and to hit me with $1000 bill AND late fees for that time period! Rotten people ! Like I haven’t had enough to deal with ? I have tried to call them left voicemails to sort this bill out and no replay because they know they are wrong! Now after me working on my credit for the past 3 years they ruin it with this bill that I should not have ! I didn’t ask to send her to daycare without coverage they assured me it would all be paid for . Now they send me this fat bill and collections. I’m not gonna be quiet about this I’m gonna make Some waves this is wrong! I also have proof she told me to send her and all wouod be paid For lucky for me I keep conversations! And late feees for the time period ! They are money hungry and unprofessional and Monica was always so rude ! I wasn’t planning on returning anyway Because that place is dirty it’s always chaos and always a mess . The teacher just sit on the floor eating while the kids run while my niece ended in the hospital! There are better daycares this one is Hideous !
• KR

  Katy Roush

  Nov 16, 2023
  5.0
  Wonderful facility. My son has been attending for almost 3 years and not once have I ever thought about trying a new daycare. He loves the staff and they provide such a caring and educational environment. The teachers really bond with the students and parents. My son has grown to be such a smart and kind human and I attribute a lot of that to this daycare! They always keep me up to date throughout the day and I feel like I am still with him even though I have to be at work. Would recommend this daycare to any working Moms out there who want a safe and worry free place for their children during the day.
• LQ

  Larissa Quinones

  Mar 8, 2019
  5.0
  Place is outstanding. They were willing to work with me when I started to fall behind on payments and continued to let my kids attend. Also when I addressed them with a situation that was brought to my attention by my oldest, the situation was corrected the same day. My kids loved going here. I would recommend this daycare to anyone and my kids definitely will be going back once I go back to work.

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