South Milwaukee KinderCare

Reviews

• AB

  ashley braun

  Jun 22, 2026
  1.0
  My experience with KinderCare in South Milwaukee was extremely disappointing and concerning. Throughout my time there, I encountered constant miscommunication from management. It seemed like every director had different information, different expectations, and different explanations for situations. No one appeared to be on the same page, which made it very difficult to trust that my children were receiving consistent care. One of my biggest concerns was the professionalism of both staff and management. I received phone calls that were inappropriate, hostile, and completely unacceptable for a childcare setting. Rather than working collaboratively to address concerns, communication often felt rude, aggressive, and unprofessional. I was also concerned about the level of supervision provided to the children. On multiple occasions, staff appeared distracted by their phones instead of actively engaging with or monitoring the children. There seemed to be very little structured curriculum, positive redirection, or active involvement from teachers while children were in their care. The most alarming incident occurred when I was called to pick up my son because the center claimed they could no longer accommodate him due to behavioral concerns. When I arrived, I found him separated from the rest of the group. While outside, the staff member assigned to supervise him appeared to be focused on her phone rather than watching him, and my son had climbed to the top of a tall fence before I intervened. When I questioned why my child had been singled out and asked to speak with a director, the interaction became confrontational. Instead of addressing my concerns professionally, I felt dismissed and treated with hostility. The situation escalated unnecessarily, and I left feeling that my concerns as a parent were ignored. To make matters worse, my children were immediately removed from care despite tuition assistance funds having just been paid to the center. Rather than attempting to resolve the situation or discuss next steps, I felt pushed out without any meaningful effort to address what had happened. Parents trust childcare providers with the safety, development, and well-being of their children. Unfortunately, my experience at this location left me with serious concerns regarding professionalism, communication, supervision, and overall management. I would highly recommend that parents look into other childcare centers before choosing this KinderCare location. There are much better options available in the area that provide a safer, more professional, and more nurturing environment for children. After leaving KinderCare, my boys enrolled at The Learning Experience in Oak Creek, which is only about eight minutes away. The tuition is very comparable to what we were paying at KinderCare, but the quality of care has been night and day. Since starting there, none of the behavioral concerns that KinderCare repeatedly claimed my children had have been an issue. The teachers and staff at The Learning Experience have explained that many behaviors can be improved through proper supervision, consistency, engagement, and positive redirection rather than labeling children as problems. The difference between the two centers has been remarkable. My children are thriving, learning, and receiving the attention and guidance they need. The staff communicate professionally, genuinely care about the children’s development, and create a positive environment where children can be successful. From one parent to another, if you are looking for a childcare center that truly cares about your child’s well-being, growth, and development, I strongly encourage you to check out The Learning Experience in Oak Creek. Our experience there has been everything we hoped for in a childcare provider.
• RA

  Roberto Ares

  Jun 16, 2025
  5.0
  My sons have been attending here for the last three years and it has been amazing. I love attending all the family events they host throughout the year. It builds strong sense of community and ensures time to get to know the staff on a deeper level.
• NK

  Nikki kingery

  Oct 31, 2024
  1.0
  Let me just start off by saying this is the most unprofessional place of business I have ever dealt with. My brother died unexpectedly and I took placement of his 5 year old daughter this year . I went to this daycare for help I wasn’t sure what steps to take for getting payment assistance for my niece seeing as that her dad just died and I needed to work to pay for the $6000 funeral . Kindercare told me I apply for state funding for the childcare and assured me everything would work out . They told me just send her here while your sorting it all out and the state WILL PAY ALL BACK PAY, she says trust me I know how this all goes. I trusted her I haven’t ever had to deal with this before and My kids are 23 and 24. Well the state did not pay all the back pay . They paid everything but 10 Days and now they sent me a $1000 bill for back pay and sent it to collections! I’m calling the better business bureau next : I would have NOT sent her if the director hadn’t instructed me to do so and told me it would all be paid for . Super unprofessional of her and to hit me with $1000 bill AND late fees for that time period! Rotten people ! Like I haven’t had enough to deal with ? I have tried to call them left voicemails to sort this bill out and no replay because they know they are wrong! Now after me working on my credit for the past 3 years they ruin it with this bill that I should not have ! I didn’t ask to send her to daycare without coverage they assured me it would all be paid for . Now they send me this fat bill and collections. I’m not gonna be quiet about this I’m gonna make Some waves this is wrong! I also have proof she told me to send her and all wouod be paid For lucky for me I keep conversations! And late feees for the time period ! They are money hungry and unprofessional and Monica was always so rude ! I wasn’t planning on returning anyway Because that place is dirty it’s always chaos and always a mess . The teacher just sit on the floor eating while the kids run while my niece ended in the hospital! There are better daycares this one is Hideous !
• DK

  Darryl Kohler

  Jul 25, 2018
  5.0
  Kinder care in south milwaukee is where my daughter goes to what she calls "school" when i am at work. I couldnt pick a better daycare for her to go to. The staff is very friendly and amazing with the kids. They are always so warm and welcoming in the morning making such an easy drop off. She has so much fun there with all her little friends, that when I come to pick her up she doesn't want to leave. She has learned so much there like her ABC's, counting, and more songs than i can count. The best part of my day is seeing all the different art projects she brings home and proudly displays on the refrigerator, and for all our little talks that she tells me what she did at school, and last but not least hearing her sing the random song she learned that day. I cant thank the teachers enough for all they do for my little girl they truly make a diffrence in her life. I couldn't be happier with my decision to send her there i would highly recommend it for any one looking for child care. Its not just a day care its a home away from home.

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