Retirement CommunityAssisted Living FacilityNursing Home
How do you define your ideal lifestyle? At Newcastle Place senior living in Mequon, WI, we define it as a place of balance, opportunity and security. Our retirement community in Mequon, WI, has engaging activities and friendly neighbors who share your enthusiasm for life. Plus, as a Life Care Community (also known as a Continuing Care Retirement Community or CCRC), our full continuum of on-site care is a sensible plan for the future. Our North Shore location near Milwaukee, WI, provides the best of both worlds. You can enjoy the slower pace and familiarity of small-town living that offers hundreds of acres of community parks and nature preserves to explore. Plus local restaurants, museums, and performing arts are nearby.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.