Assisted Living FacilityHospice & Long Term CareNursing HomeRetirement Community
Renaissance by Rennes - Marinette is a freestanding 55-apartment assisted living community. Two Rennes skilled nursing centers are within 5 miles of our home. We're located in a quiet community with easy access to conveniences, including the Bay Area Medical Center and medical offices. Our assisted living facility provides quality apartments in a secure, home-like environment. Individual service plans are developed for all residents, accommodating both needs and wishes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.