Old Sauk Road KinderCare

Reviews

• FJ

  Fathiya Jahan

  Jul 24, 2025
  1.0
  We have been extremely disappointed with our experience at KinderCare. First, the billing has been completely careless—they billed us for 5 days of care, but we only had our child there for 3 days per week and there has been no proper resolution when we raised this issue. It feels like they do not pay attention to their billing or customer concerns. Additionally, the center itself is quite dirty and poorly maintained, which is unacceptable for a place caring for young children. The classrooms and common areas are often unclean, making us worry about our child’s health and safety. There seems to be no real plan or activities for the kids. It felt like the children were left with nothing engaging or structured to do. This lack of stimulation is disappointing given what we expect from a daycare. Overall, this experience has been frustrating and concerning, and we cannot recommend this location due to their careless billing, unclean environment, and lack of meaningful activities for children. We have given our 2 weeks notice to this daycare but they have not updated that and still billing us for 5 days a week.
• DC

  DeMiGoD of ComFort

  Jan 28, 2025
  1.0
  I am beyond frustrated this KinderCare location. The facility is outdated and dirty, which alone is unacceptable when it comes to a childcare setting. However, the issues go far beyond just the condition of the center. First, there are serious concerns about the treatment of the children. There have been multiple instances of inappropriate behavior from staff, including yelling at the children and how they handle them. It’s concerning to see that behavioral issues are left unchecked, putting both the kids and teachers at risk. The environment feels unsafe and unwelcoming. Additionally, the staff is completely unprofessional. There’s a lack of respect and basic decorum in dealing with the children and parents, and staff. which only adds to the overall poor experience. For the babies, it’s heartbreaking. They are left on the floor all day with little to no interaction except during feeding times. There’s no music, no reading, no singing, no dancing—just complete neglect of developmental needs. This is supposed to be a place where children are stimulated and cared for, but that simply isn’t happening here. Additionally, the staff is underqualified. Most of the “teachers” don’t seem to have the experience or training needed to handle young children appropriately. It’s clear that management tells them when tours are scheduled so they can put on a show for potential parents, but the reality once you’re enrolled is completely different. Lastly, the center doesn’t even follow the curriculum it claims to implement. It feels like a complete disconnect between what is promised and what’s actually being delivered. This has been a terrible experience, and I would not recommend this location to any parent who wants their child to be in a safe, nurturing, and stimulating environment. **Testimony from Employee **
• MG

  maki gladney

  Nov 6, 2024
  1.0
  Don’t send your child here ! My baby was fine over 2 days ago & now I am finding out she has pink eye in both eyes!! And had to be rushed to urgent care. No one reached out to me for the whole day about it !! they knew and decided to cover it up , please send your babies somewhere else this place is unprofessional and not safe😡As a mother I am so hurt that I had to go through this !
• MS

  Melissa Sandoval

  Oct 17, 2023
  1.0
  As a mother I am here to highlight how my son has attended this daycare since 2021 since the changes of a new director and new daycare providers I had to pull my son out as I actually had a new daycare provider who was assigned to care for my son attempt to be physically violent in front of my son and other children to where her coworker held her back all behind the fact that I highlighted how she was not consistently changing my son’s diaper to where he has a accident on himself. This is the kind of people this new director hires as well as I already highlighted to her ( in a message)2 weeks before how I witnessed another provider there grabbing a lil boy by the collar of his shirt with a force that left me at concern of how their handling children when they are acting out and this director did not follow up with me on the message I left her about her employee. For the safety of your children please thank twice about choosing this daycare

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