Oak Park Place, located on the East side of Madison, which also serves the surrounding communities of Cottage Grove, Monona and Sun Prairie offers a full continuum of care in a comfortable setting. Independent Living at The Arbors, assisted living in our Resident Care Apartment Complex, memory care in the Community Based Residential Facility, as well as locally recognized long-term care and on-site rehabilitation services-all are available at Oak Park Place's Madison campus.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.