Our House Senior Living - Janesville Memory Care is a secured memory care residence on Pheasant Run, on Janesville's north side. We care for seniors living with Alzheimer's disease, dementia, and other forms of memory loss in a small, home-like house where our team knows every resident by name.
Specially trained staff are on site 24 hours a day, providing medication management; help with dressing, grooming, and bathing; three home-cooked meals plus snacks; housekeeping and linen service; and daily programming built around familiar routine and cognitive support.
Private bedrooms, respite and short-term stays, and hospice coordination are available. Serving Janesville, Milton, Edgerton, and Rock County.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.