Our House Senior Living - Janesville Assisted Care is a small assisted living residence on Green Valley Drive, minutes from SSM Health St. Mary's Hospital on Janesville's east side.
We serve seniors who value their independence but need help with daily living. Each resident has a private bedroom and an accessible full bathroom in a home-like house with a family-style kitchen and dining room.
Staff are on site 24 hours a day, providing medication management; help with dressing, grooming, and bathing; three home-cooked meals plus snacks; housekeeping and linen service; and a full activity calendar with regular community outings. Respite and short-term stays are available. Serving Janesville, Milton, Edgerton, and Rock County.
Location
Our House Senior Living - Janesville Assisted Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.