VitaCare is here to add LIFE to the years or our residents and staff. We promise to treat each of our residents and staff as family.
Our vision
To be warm, welcoming, vibrant and safe home for everyone.
Our purpose
Each home exists to help residents find purpose, to support creativity, to challenge and to build active, healthy lifestyles.
Our values
THE PRINCIPLES THAT GUIDE US
Growth and excellence
Consistency and sustainability
Accountability
Teamwork
Loyalty
Compassion
Commitment
Ownership
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.