Overlooking beautiful Irvine Park, our assisted living and memory care residence has a long tradition of providing quality care and service to meet the needs of those who depend on us. To us, providing person-centered care means getting to know you and then going above and beyond to tailor our care to meet your needs and preferences. Just as important, we value family. We will work collaboratively with yours to ensure the best care possible. We are committed to accommodating the unique and ever changing needs of our residents living with dementia. Our memory care employees receive ongoing, specialized dementia training.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.