Located in the heart of the Chippewa Falls medical community since 1987, our 31-bed Regional Vent Center is the only state-approved ventilator dependent skilled nursing center in the Chippewa Valley and one of only six in Wisconsin. Supported by a higher staff ratio and innovative technology, we care for patients living with advanced, chronic respiratory needs and complex medical conditions, including IVs, tube feedings, complex wound care, TPN, and CoughAssist. We have a strong history of weaning patients from ventilators and helping them return home whenever possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.