Retirement CommunityAssisted Living FacilityNursing Home
Touchmark on West Prospect is a senior living community in Appleton, Wisconsin, offering independent living, assisted living, and memory care. Residents enjoy thoughtfully designed residences, personalized support, fresh restaurant-style dining, wellness and life-enrichment programs, and amenities including fitness centers, art studios, theaters, a library, salons, game rooms, courtyards, and a bistro. Housekeeping, scheduled transportation, and concierge services help simplify daily life. Guided by excellence, teamwork, hospitality, integrity, and compassion, Touchmark supports independence, connection, dignity, and evolving care needs. Contact the community to learn more or schedule a personal tour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.