Ballard Glenn is a beautiful senior living community in Appleton, WI, featuring Independent and Assisted Living. This retirement community has a rustic, natural exterior that welcomes you into stunning interior spaces. Our highly trained staff understand that needs arise as we age and that sometimes the simple acts of daily life become challenging. We provide professional and compassionate care services that are customized to individual needs while also promoting independence so that you can enjoy life to the fullest. We also offer an abundance of lifestyle programming, ensuring numerous opportunities for fun and friendship. We are more than a senior living community; our residents become our family, and together, we enjoy life every day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.