As one of the four perinatal centers in our state, we offer the comfort of knowing a team of specialists is nearby should there be any complications with mother or baby. Being designated as one of four perinatal centers in the state means that Memorial's Family Birthplace also offers specialty care for at-risk infants.
Nurses estimate more than a third of the babies that are treated in the neonatal intensive care unit (NICU) were born to parents who expected a healthy delivery, and did not anticipate that they might need extra care and skilled nursing. The fact that a neonatologist is just a floor away puts delivering mothers at ease.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.