Arcadia Senior Living Lookout Ridge is a boutique, locally owned assisted living community in Washougal, just east of Camas and about twenty minutes from Vancouver. We sit above the Columbia River Gorge, and families come to us from across Clark County. We offer assisted living, short term respite stays, and Enhanced Care, which lets a resident stay put as their needs grow rather than moving to a nursing home. Our nurses and caregivers build a care plan around each person. We post our pricing openly, including the services that cost extra, because families deserve a straight answer before they tour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.