Truewood by Merrill, Vancouver

Reviews

• JT

  Jan Thompson

  Jun 18, 2026
  4.0
  My husband & I have lived at Truewood in Vancouver for 3 years & we are very happy here. The people that live here and the staff are very friendly. There are many activities to participate in. One of our favorites is Bean Bag Baseball. And I really enjoy the quilting/ crafting group. We are happy to be here.
• DM

  Donna Maple

  Jun 18, 2026
  5.0
  It feels like home living in a comfortable neighborhood setting w/ washer, dryer & fireplace in each apartment. It’s an independent living community w/ many activities where you can choose to be as active as you like.
• MM

  Mindy Mae

  Apr 8, 2026
  5.0
  The relationship between residents and staff cannot be beat! The community is more like a family, and you can tell by the way everyone interacts with each other. Staffing turnover is also super low, which is definitely not the norm. As for the rooms, after looking at other floor plans around the city, Truewood has some of the best square footage and amenities. With a fireplace, full kitchen, washer and dryer in the unit, and private balconies/patios, this is the best location for independent living. I would recommend them to anyone.
• SG

  Sarai G

  Jan 17, 2026
  1.0
  How is it legal to keep two entire floors of elderly people with mobility issues trapped for almost a month? Is it ok for them to miss holidays with their families? Dr. appointments? Lunch with their friends? Walks outside for exercise and fresh air? The dining room for dinner? The grocery store? That's exactly what's happening at Truewood with a single broken elevator for two entire wings of the building. Enough is enough! It was an emergency last month, it's an emergency now. Fix it!!
• RR

  Ruby

  Jan 14, 2026
  1.0
  Unacceptable conditions at this facility. The elevator has been broken for over three weeks, leaving people on the second and third floors unable to leave their rooms. Both unsafe and neglectful. After a recent visit I’ve seen how isolating and dehumanizing this situation is and how this has negatively impacted members sense of dignity, and emotional wellbeing. Tried contacting several times no response, this demands immediate action.