This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Hearthside Manor Memory Care in University Place provides a comfortable, home environment for seniors with Alzheimer’s and other forms of dementia and memory loss. We offer down-home cooking and an active life enrichment program, specialized for our residents with dementia. A beautifully landscaped backyard, complete with raised flower beds, patio furniture and cement walkways is always available to our residents. We are located next door to the Fire & Police Stations and across the street from the new library, just off of 37th Street West and Bridgeport Way.
Location
Hearthside Manor Memory Care
3615 Drexler Dr, University Place, WA
98466, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.