Touchmark on South Hill

Reviews

• JS

  Jon Strenge

  Jun 11, 2020
  1.0
  My mother had a terrible experience at this facility. She was in rehab for 16 days and had a horrific experience. Her condition worsened the minute she arrived to our surprise. We got her out to a doctors appt and were horrified when we saw her. After 16 days at Touchmark we did not recognize here. When seeing her at doctor we instead sent her immediately to the emergency hospital. Her kidneys were failing, major dehydration, low blood pressure, vomiting episodes. After 4 days at the hospital and recovering we have sent her to a different facility and she is doing GREAT!! Do not trust your loved ones to Touchmark! In addition to the above issues they also dropped our mothers hearing aids in WATER OVERNIGHT. Just an overall terrible experience. Do not believe their GREAT RATINGS!! Stay AWAY!!
• LL

  Larena Lake

  Feb 12, 2020
  5.0
  My 89 year old mother resides here. I am impressed with the friendly atmosphere and employees.
• TT

  Thing1 Thing2

  Sep 8, 2019
  5.0
  Great care staff
• DC

  Debbie Cda

  Feb 23, 2017
  1.0
  We are a place of business and witnessed a Driver of a Touchmark van drop off an elderly couple to the dental office next door. The driver did not even pull into the parking lot and dropped them off on the complete opposite side of the building of the handicap access ramp. He dropped the couple off and then left before knowing if they got into the office safely or knew where they were going. The elderly man was in a walker and very obviously struggling to get around. They had no idea where they were suppose to go and the temperature was below freezing with very icy conditions. We called the dental office so they knew that their patients were lost outside of their office and needed assistance. They promptly went outside to assist. Touchmark drivers should at the very least drop their patients off at the handicap access ramp and make sure they know the door they are suppose to enter. I definitely would not want any of my family members to be in their care.
• GS

  gretha swensen

  Jan 10, 2016
  5.0
  In just one word " Fabulous "