Brand Certified
TheKey - Senior Home Care
4.9(62 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
16201 E Indiana Ave, Spokane Valley, WA
99216, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(509) 512-1365
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/washington/spokane?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
TheKey - Senior Home Care
16201 E Indiana Ave, Spokane Valley, WA
99216, United States
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
62 reviews
5 stars
60
4 stars
1
3 stars0
2 stars0
1 star
1
- JJJanis JacksonMar 20, 20255.0Thankful to have found a company that demonstrates care in a manner that feels like family. So looking forward to having TheKey assist me in caring for my mom.
- KBKris BirdsellFeb 25, 20255.0The Key provided kind and compassionate care even as the client became increasingly difficult and demanding. They match caregivers with clients carefully to ensure good fit for both parties and made changes as circumstances changed. High quality in all aspects. Thank you for your services.
- AHAshley HealeyDec 31, 20245.0I am incredibly impressed with The Key and their exceptional service. When a resident’s care needs increased unexpectedly, their team responded quickly and professionally. Despite the short notice, they were able to assess the situation and provide the necessary support without delay. The level of care and attention to detail they provided was outstanding, and their communication throughout the process was clear and reassuring. I highly recommend The Key for anyone in need of reliable, responsive, and compassionate home care.
- JMJennifer MuntzJan 29, 20195.0There are not enough words to say how wonderful and caring Court and Cash are. They are all in with everything they do. So supportive, go way above and beyond. Can assist at a moments notice. The world needs more people like them.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What type of home care services does TheKey - Senior Home Care provide?
TheKey - Senior Home Care provides in-home care, respite care, senior personal care, elder care, companionship, and care for specific conditions like Alzheimer's, Parkinson's, stroke recovery, cancer care, and hospice services.
How can I contact TheKey - Senior Home Care for their services?
You can contact TheKey - Senior Home Care by calling their main phone number at +1 509-931-1655 or emailing careteam@thekey.com.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides care services 24/7—including holidays, weekends, evenings, and overnight support.
Does TheKey - Senior Home Care accept long-term care insurance?
Coverage depends on your insurance policy. TheKey is an approved provider with most major long-term care insurance carriers and offers a free service to help clients navigate the claims process.
What is the cost structure for home care services at TheKey?
Home care is typically billed by the hour, with costs depending on the number of care hours per week and regional variations. Most families pay out-of-pocket or use long-term care insurance.
How does TheKey protect clients and caregivers from COVID-19?
TheKey follows CDC and local safety protocols, provides personal protective equipment to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
Where is TheKey - Senior Home Care located?
TheKey - Senior Home Care is located at 16201 E Indiana Ave, #4500, Spokane Valley, WA 99216, USA.
What are some nearby places of interest around TheKey - Senior Home Care that clients might visit?
Nearby places include Crossed Cannons Coffee for a local coffee break and several real estate agents like Rheannon Androckitis and Cam Sargent, which could be useful for clients or family members considering relocation or housing options.
How can nearby real estate agents be helpful to clients of TheKey - Senior Home Care?
Nearby real estate agents such as Mary Benjamin Realtor and Josiah DeWitt - Windermere Realtor can assist clients or their families with housing decisions, including downsizing or finding senior-friendly accommodations.
Are there nearby professional services that can complement the care provided by TheKey?
Yes, nearby professional services include Home Loans with Carrie Eutsler for financial assistance, PEMCO Insurance Spokane for insurance needs, and Decker Law Offices for legal services, which can support clients and families in related matters.
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