Mermaids Lagoon

Reviews

• TV

  Toan Viradet

  Dec 30, 2025
  1.0
  We truly wanted to love this daycare and initially had a good experience when we first used their backup care service. Unfortunately, things went downhill after that. On our most recent visit, our child was visibly upset at drop-off and received no comfort or acknowledgment from the teacher. At pick-up, we could hear the teacher yelling at our child, and she walked past us without acknowledging us until we stopped her to retrieve our child. Our child appeared frightened and withdrawn afterward, which was very concerning. We contacted management hoping for understanding or accountability, but were told they saw nothing wrong and that our child received the “best care,” with no apology or empathy. The lack of care and responsibility from both staff and management was deeply disappointing. We will not be using this center again and cannot recommend it to other families.