Catholic Community Services @ The Phoenix Center houses the following CCS programs: Housing and Essential Needs (HEN), Supportive Services for Veteran Families (SSVF), Streets to Housing, Single Adult Rapid Rehousing (RRH), Foundational Community Support (FCS), Keeping Families Together (KFT) and Home from School. HEN has open client hours Tues-Wed-Thurs from 10:00am-2:00pm for new intakes and for existing HEN clients to pick up Essential Needs bags. All other hours/meetings are by appointment only.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.