Bright Horizons at Redmond

Reviews

• AG

  Ann Mari Gantenbein

  Sep 16, 2026
  2.0
  The building it’s in was put up in record time w/ cheap materials like every other NEW BUILD! Can see water running onto sidewalk at 4:00 AM. The Spok apartments are above . I couldn’t see a proper sign only the Bright Horizon sign.
• SK

  Siyavash Khojasteh

  Aug 6, 2026
  1.0
  I recently registered my daughter to start at Bright Horizons Redmond on August 3rd. Due to some documentation delays on my side, she didn’t begin, and I fully accept their regulations regarding paperwork. My decision to cancel our enrollment on August 5th was based entirely on what I observed during our visits. Unfortunately, the overall environment did not feel welcoming or child‑centered. Several staff members, including management, spoke to us in a dismissive and condescending way when reviewing our Canadian vaccination documents, which are handwritten on the passport. I wasn’t upset about the policy itself — I understand they need proper documentation — but the attitude was unnecessarily teasing and unprofessional. More concerning were the interactions I witnessed with children. Teachers walked past us without greeting or acknowledging a new child. In one infant room, a baby was crying intensely while the teacher remained focused on her phone instead of comforting the child. On what was supposed to be my daughter’s first day, the classroom teacher didn’t introduce herself, didn’t greet my daughter, and simply said, “You drop her off, you can go.” When I returned to cancel the enrollment, the manager’s first response was not to ask why or what happened — she only reminded me that I wouldn’t receive a refund for the month. The lack of curiosity or care about a family’s concerns was disappointing. I ultimately chose not to place my daughter here because the atmosphere felt unfriendly, inattentive, and not aligned with the level of care I expect for a young child. I hope the center can improve its communication and engagement with families and children.
• JJ

  Jennifer

  Feb 22, 2024
  3.0
  Overall, my son has been doing great there. However, I recently noticed that sometimes they are being understaffed there, which I believe is not safe for our kids. Hope they can resolve it soon.
• JJ

  Joann Jiang

  Dec 13, 2023
  5.0
  I sent my daughter to here when she was 3 months. The facility environment is great. The size of the classroom is double than other daycare, Many outside playing area. The infant class teacher(Heba) is awesome. She loves baby, taking care baby very well. My daughter is super happy in there. The food in this center is also very healthy , many organic fruits.
• MA

  Maksim An

  Feb 22, 2021
  5.0
  Great teachers and staff! Our kid absolutely loves it at Bright Horizons!

Frequently Asked Questions About Bright Horizons at Redmond