San Juan Villa Memory Care is located just off San Juan Avenue in beautiful Port Townsend on the tip of the Olympic Peninsula in Washington state. The commitment to loving, thoughtful care and their reputation of excellence is implemented daily by the tremendous team of caring staff in this specialized memory care community. San Juan Villa is a 22-apartment community with the capacity to care for 32-residents with 12 Private and 10 Semi-Private Apartments, all with bathrooms and roll in accessible showers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.