West Olympia KinderCare

Reviews

• JP

  Jazlyn Parke

  Feb 10, 2026
  5.0
  I love kindercare so much! Not only do they have the app that updates me about my baby’s day but when I pick up they are telling me how fun it is to have my son in their class. The center director Melissa always has a smile on her face. And Melissa the cook is a wonderful help in the morning when I’m all over the place:)
• KH

  Kait H

  May 31, 2024
  1.0
  My family had a terrible experience with Kindercare and I recommend placing your child in a different place or situation. My son attended here for I believe two years and it was a headache on a good day and a cause for concern on some of the worst days. This center feels it is ok to punish children by withholding food and screaming at infants to stop crying. When I would not stop bringing this up and finally put it into writing the center expelled my child, blaming it on his behavior. The teachers Miss Casey and Miss Julie in the pre-K classroom were not allowing my son to eat with the other children to punish him. Both of them were not sent home or put on administrative leave, nothing happened to the teachers. I recommended they be terminated due to withholding food and placing my son at the table with all other children to be used as a public example as punishment, but I was told that was not within my authority to demand. I also witnessed a teacher continuously screaming at an infant to stop crying at them one morning while standing out in the waiting room. The director Melissa proceeded to sit in her office and do nothing until I said something. The screaming teacher could be clearly heard throughout the hallways. All Melissa did after I said something was get out of her chair, open the infant's room door and tell the teacher people could hear her screaming at the infant. I left for work upset by this incident and received a call from Melissa an hour or two later essentially groveling for me to not let this tarnish my image of the institution and ensuring me it would never happen again. That teacher was also allowed to continue employment and not sent home. Now, I have spoken with the regional director Kevin Ross regarding these incidents, and he sees nothing wrong with the behaviors displayed by his "teachers". Mr. Ross' response to my written complaint was to shut me up by kicking my family out of the institution. I had already placed my son in another institution and removed him from Kindercare the week prior to our meeting. I had the sit-down meeting with Kevin Ross and Melissa in hopes of opening the regional director's eyes to the terrible and neglectful behaviors their director and "teachers" are engaging in. There is a festering problem in this institution, and I believe it stems from most teachers and directors running the classrooms have their own children in attendance. There is a conflict of interest at hand. How can they hold their staff accountable i.e. administrative leave or termination, when they have to maintain teacher to student ratio numbers of 10:1? Any one of those teachers gets caught doing something neglectful and illegal they cannot keep that room open until hiring someone new. Therefore, there are no consequences for the teachers, they punish the students for acting as children do. These are just the incidents I have personally witnessed. I can only imagine what is happening while parent's backs are turned. I intentionally waited to write a review until my son was no longer in attendance for fear of retaliation. Which was confirmed when I wrote an email of complaint and Kevin Ross swiftly blamed my child's behavior. Guarantee 90% of the 5-star reviews you see are in response to them begging parents to leave a positive review online so the parents can get their name in a raffle for a free cast iron pan or a Starbucks gift card. I would think twice prior to placing your child in their care.
• KB

  Kayla Broek

  Apr 12, 2024
  5.0
  Best daycare. My son was abused by a staff member at another daycare (little flowers) and we immediately pulled him and got him into KinderCare. It’s now been a year since we switched and my kids love it so much. My daughter talks about her teachers and friends daily. I’m so sad that my daughter only has one more year but thankfully my son has a few more. I recommend this place for anyone who is looking around for a new or first time daycare! Rae and Melissa give so much love and support to all their families it’s truly a blessing to be able to send my kids there.
• AA

  Anna

  Aug 7, 2020
  5.0
  My girls have been going to the West Oly. Kindercare for an accumulative of 5 years and an additional 2 years prior at a location north of Seattle. The staff at West Oly. are top notch. They treat your children as if they are their own. They think outside of the box and address each child as an individual. They go above and beyond to meet your childs health, safety, and learning needs. My kids are always excited to see their teachers and friends. My oldest who is now in elementary school is still excited to go see her old teachers when we pick up her younger sister. I highly recommend this location for your children.
• TW

  Telissa W

  Feb 24, 2019
  5.0
  My Toddler attends West Olympia Kindercare and I couldn’t be more satisfied with the care she receives. Her teachers are absolutely wonderful with kids. They provide the warmth, love, and nurturing environment I was looking for in a daycare. If you are looking for a place that feels more ‘homey’ and has staff that introduces themselves to you and remembers your name, check this place out!

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