Mill Creek KinderCare

Reviews

• MT

  Mili Trivedi

  Jul 2, 2024
  4.0
  My child goes here and she loves it! No reason to complain, super patient teacher at toddler classroom. I am at ease when my child is at center. Lots of learning activities and playtime. average food but great care. My child do get sick but she have build a great immune system after going here and fight her sickness back.
• JW

  jade wan

  May 9, 2019
  1.0
  I thought the management is professional in their area, but truth is not. their core value is making money from the kids and their family. My son got hurt few times at school and did not get good attention. They argued with their tuitions with you, everything are correct on their side. I think that is the reason they got less star review. the tuition we paid is not worth with their job.
• DH

  D H

  Jun 20, 2018
  1.0
  Our child attended KinderCare here for almost two years. When he first started there we really enjoyed it. His teachers had been there for a while and had a great rapport with him. It didn't take long before the turnover started. Once he moved into the toddler class, it was noticeable that the rooms are disorganized, chaotic, and ill prepared. My wife would occasionally have to stay in the room in the morning because there wasn't enough teacher coverage for the required ratio. I won't get too petty, but to summarize some of the smaller details, it was dirty under the furniture and equipment, the teachers didn't often know how his day went because they were cycled through the room, and his daily report often consisted of a book he read or a song his sang...a far cry of an actual daily report. Recently, the turnover has gotten to be more significant. We tried to stick with it, but some of the teachers seemed to be overworked and tired. Diapers wouldn't get changed, papers wouldn't get filled out, etc. However, the straw that broke the camels back was when we were informed that our son, and a female classmate of his were found by another parent in the parking lot (they're two years old). On top of that, they hid all of this from us. We found out about a week after the fact. The district manager and the director both knew about it, and punished the kind soul that told us. I understand missed communication, but this is disrespectful and dangerous. If they were willing to hide this from the parents and punish the good people, it makes you wonder if there are other things they've hidden. I can't stress it enough that I would be extremely cautious about sending your kids here.

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