Windsong at Southridge is a privately owned and managed 56-bed memory care community, recently under new ownership. Backed by a management team with over 30 years of experience in senior living, we are dedicated to enriching the lives of individuals living with Alzheimer’s disease and other forms of dementia.
Our care philosophy is rooted in the Montessori method, which emphasizes choice, routine, and meaningful engagement. Residents enjoy sensory-rich activities that promote movement, social connection, and personal fulfillment—each thoughtfully tailored to their unique interests and cognitive strengths. Our team is specially trained in Montessori-based dementia care, ensuring compassionate, individualized support every step of the way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.