You’ll feel like royalty at Royal Columbian Retirement Inn in Kennewick, WA.While we want you to feel like royalty, you’ll never be expected to pay royally. Our community is designed to give you multiple living options and a variety of friendships under one roof. Unlike a smaller community, at Royal Columbian, you will have many diverse opportunities for socialization and events. True to our mission, we are an affordable assisted living community that is Washington state Medicaid certified.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.