Assisted Living FacilityRetirement CommunitySenior Citizen Center
Welcome to Trustwell Living at Highlander Place, a premier destination for Assisted Living and Respite Care services in Kelso. Our community is designed to support residents with personalized care plans, medication assistance, and engaging activities. Enjoy the convenience of restaurant-style dining and reliable transportation services. Trustwell Living at Highlander Place is committed to fostering a supportive and vibrant environment for all residents. Please note: While our community welcomes visitors 24/7, business operations are conducted during standard business hours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.