The Pacific Islander Community Association of Washington (PICA-WA) is a non-profit community-based organization by Pacific Islanders for Pacific Islanders. We work to provide direct support services and programs to engage and support our communities across the state, as well as systems advocacy.
Our mission is threefold: establish a cultural home, center community power, and further the wellness of our communities physically, culturally, socially and spiritually.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.