Regency Coupeville

Reviews

• CH

  Coni Holmes

  Aug 4, 2026
  1.0
  Understaffed - don't take a loved one here for rehab.
• JM

  Joanne McMillen

  Jan 15, 2026
  2.0
  I have never left an online review because I never felt the need to do so - now I do. I was tossed into this facility for rehab on a broken back. Their physical therapists are great, but they can't call themselves a rehab facility if all they offer is 20 minutes a day.Their nursing staff is also great (for the most part). Unfortunately, I witnessed far too much elder abuse there - mostly by a weekend night nurse. I agree with others - don't put your cognizant loved ones there. Here is, and always will be, the problem - rehab needs to be separated from skilled nursing care. If someone is trying to heal, the last thing they need to be constantly subjected to are people that have "lost it". I hate to say that because it's most of our futures and my heart went out to them, but I was warned over and over again that if I tried any kind of intervention that it would cause them "a ton of paperwork'. Well, perhaps they need to experience that ton...
• BS

  Brooke Severns

  Sep 21, 2025
  1.0
  This place is awful. Please, don’t send your loved ones here. Call lights all day long, no one answers. Wet pants for hours. There are a few good staff members but they’re all so unsupported, the good ones won’t last long. A money making scheme for whoever is at the top. And it’s frankly disgusting.
• RN

  Rosalie Nguyen

  Dec 28, 2023
  4.0
  I'm a pharmacist working at Whidbey General Hospital in Coupeville and I wanted to share my experience as a healthcare provider reaching out to Regency Coupeville. It is procedural that we gather accurate medication records for patients admitted to our hospital for obvious reasons. I've called Regency Coupeville a number of times and sometimes I've had to leave several VM requesting our patients' medication administration records without success. However, I've had several encounters with a nurse named Peter and it has always gone above my expectations. Each time he answers the phone, he is polite, and faxes the information over right away. He even asks me to call him back each time to let him know that I've received it. He appears to care for his patients quite well and his prompt action helps us care for our patients at the hospital much better since delaying in getting the records could lead to delaying of appropriate care for our patients. Kudos to Peter and I'm glad he's part of that nursing team to care for the patients! I'm giving this place a 4 star only because I don't have other experiences and several times the voice messages I left were not tended to and I've had to call back later or the next day. I would give Peter a 5+++ star if I could! :)