Cheney Care Center

Reviews

• DT

  Debra Taylor

  Sep 12, 2026
  1.0
  If you can go somewhere else, do so. Otherwise you better check on your loved one at night because you will see completely different care than during the day.
• BB

  Barbara Bender

  Jan 6, 2026
  5.0
  We love the staff at Cheney Care Center! They are all amazing! They have taken great care of our mom!
• RR

  Rae Rae

  Nov 3, 2024
  1.0
  My mom was there for a couple years. She had previously been in another facility that was top notch. During COVID she had to go here for PT. Which they never did. They left her in filthy incontinence underwear all the time, leading to a ridiculous amount of UTI's. They mismanaged her health care to a criminal degree. She had kidney stones and had a stent put in that they FORGOT about for months until the ombudsman found it in her chart. Then, while blaming everyone else, finally hustled and got it removed. I finally found another placement for her but she was sick again. So she needed urine cultures done to make sure the infection was being addressed correctly. They weren't supposed to move her till she got the all clear. I just got a surprise phone call a couple days ago saying that she was moved THAT morning to the new facility! My sister and I wanted to be with her during the move so it was less traumatic. They again blamed someone else. She has been in her new place for 3 days when I get a call and I can hear my mother in the background screaming. The caregiver said she was acting crazy (she was) and that they thought she might still be sick. Since I didn't trust that CCC had actually cleared up her infection I told the caregiver to call an ambulance. My mother is right now heading into surgery for a giant kidney stone that's STUCK. That CCC said she DIDN'T have. My Mom has a raging infection and urine in her blood. They also found she has PNEUMONIA. So CCC basically dumped my dying mother onto another facility because apparently they didn't want her dying in their facility. There is SO much more that's happened. There's just not enough room to tell it all. Please, if you have someone you care about ESPECIALLY if they have dementia and can't communicate to YOU what they might be going through, please don't ever send them to this place. Hopefully my Mom will pull through. If she does, it will be NO thanks to CCC. Response: she'll settle in just fine if she survives. Her new place is outstanding and highly recommended.
• LN

  Laura Nuñez

  Aug 30, 2024
  5.0
  I appreciate the extra care and attention given by the caregivers and staff. They wait for our mutual residents during appointments at our facility until they are done with the appointment. I also hear positive things from our patients. Thank you Rich and Misty.
• RS

  Rebekah Musser (simplybecky)

  Jan 6, 2024
  5.0
  They have taken such great care of aunt as she prepares to pass. I will forever be grateful this last part of her life was made easier by people who genuinely care about her well-being.