Caring Arms Adult Family Home is a licensed 6-bed senior facility and trusted care home for seniors in Bonney Lake, Washington, providing personalized care in a warm, non-institutional residential setting. We serve families throughout Bonney Lake and nearby Pierce County communities with assisted living, memory care, dementia support, Parkinson’s care, Long Term care, Independent Living, post-hospital recovery, hospice, and respite care. Our freshly renovated, wheelchair-accessible home offers private rooms and compassionate caregivers dedicated to dignity, safety, and long-term comfort giving families a sense of belonging. Key features of our facility are home cooked meals, family style care, and all time caregivers for 24hour supervision.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.