Bright Horizons West Children's Campus - CLOSED

Reviews

• YL

  Yuchun Li

  Jul 29, 2024
  5.0
  Sending my daughter to bright horizon west campus is absolutely one of the best choices we’ve made. My daughter started at 2 years old. We are very grateful that all the teachers and staff here have created a welcoming and caring environment. It has made the home to school transition very smooth. My daughter is so happy and excited to go to the school every single morning. Through the school’s app, we receive fun pictures, videos plus detailed descriptions of the daily activities. Honestly, I am amazed by how many fun educational activities they created to promote cognitive and social development through play. From arts and crafts to music and physical play, the diverse range of activities keeps my daughter engaged and excited to learn. I am so thrilled with the progress she has made academically and personally! The communication with school and teacher is always easy and efficient. They are always there ready to listen and talk whenever you need to. All in all, I would love to express my gratitude to the BH west campus team and highly recommend it!!
• LM

  Lindsay My

  Sep 1, 2023
  1.0
  We used this daycare as backup care because our regular daycare was closed for a couple of days. I will never use this daycare again. On day one our son was fine when we dropped him off, later that day we received a phone call to pick him up early because he was having diarrhea. We hadn't changed anything in his diet and found it strange. When my husband went to pick up our son, he was sitting on the floor crying and had been crying for awhile based on how puffy his eyes were and how many tears there were. The teacher said "it's normal for them to cry a lot the first few days, they eventually will stop". Our son goes to daycare and never cried like that, even when he first started going. Later that day our son did have a bowl movement and it was not watery at all. I believe he had diarrhea because he was stressed out. We decided to give them another chance in case it was just our son having a hard time adjusting. The second day we had him go for only 2.5/3 hours. When my husband dropped off our son he immediately started crying. I went to pick him up and our son was sleeping and apparently had been sleeping for an hour. The teacher was not interacting with the other two babies in the room when I went inside. One of the babies followed me, likely because they wanted some comfort/attention. When I went to get my son from the crib his hair was all crusty from the amount of tears because he had been crying so much. His eyes were still wet from tears. When I woke him up to take him home he immediately started crying. He stopped as soon as I picked him up and would not let go of me. I changed him before I left and he started crying as soon as I put him down. He also cried when I put him down on his car seat. To be clear, this is NOT normal behavior for my son. He is usually fine when I wake him at his usual daycare, he's fine if I change him (even at his normal day care), and he is fine when I put him in his car seat. His behavior suggests that he didn't feel safe or secure at Bright Horizons, and was extremely stressed out being there. Bright horizons will keep your baby alive but they will not thrive or be happy here. Prisons also keep prisoners alive, so they are doing the bare minimum here.

Frequently Asked Questions About Bright Horizons West Children's Campus - CLOSED